Putt Panic — Support
Contact us
For bug reports, questions, feedback, or help with a purchase, email support@puttpanic.com. Including your device model and what you were doing when the problem happened helps us fix things faster.
Frequently asked questions
Where is my progress saved?
Game progress — stars, best scores, campaign standings, and unlocks — is saved on your device. Uninstalling the app or clearing its storage removes it, so hold off on that if you want to keep your progress.
How do I restore my purchases?
Open the in-game shop and tap Restore Purchases. Purchases are tied to your Apple App Store or Google Play account, so they can be restored on a new device signed into the same account.
Multiplayer or leaderboards aren't working.
Online rooms, the Daily Challenge leaderboard, and score submission all need an internet connection. If you're connected and it still fails, force-quit the app and reopen it; if the problem sticks around, email us with roughly when it happened.
Can I change or remove my leaderboard name?
You choose your display name when you first submit a score, and it's publicly visible on the leaderboards. To change it or to request removal of a submitted entry, email us at the address above.
The game runs poorly on my device.
Putt Panic tunes its 3D rendering to your device automatically, but if you hit stutters or crashes, we want to hear about it — send us your device model and where in the game it happened.